![]() ![]() They also cater for speedy withdrawals, make use of SSL encryption, and are fully licensed and regulated in the US. In addition to their selection of PokerStars online casino and poker games, this platform offers a safe and secure gaming environment. PokerStars online casino is now legal and live in the state of New Jersey. Overall speaking, PokerStars is one of the best online gambling establishments for novice players and poker enthusiasts. The live dealer section is active but still quite limited, and that is another area that PokerStars could improve upon. The game selection in the casino is quite adequate for now, however, we hope to see more games added to the collection in the near future. ![]() The addition of a PokerStars sportsbook, with great PokerStars odds would be nice. While the welcome bonus and rewards system is definitely a huge plus and definitely worth signing up and taking advantage of, the customer support options could do with some improvement. This is basically just how it works, and PokerStars is no different. ![]() Overall conclusion - Is PokerStars worth your time?Įvery online gaming establishment has advantages and disadvantages. This is why it gets the PokerStars ratings US players know it deserves. While this is quite a simple system on the PokerStars online casino platform, it does very well and is great for existing members to wager on points and rewards. There is also an option to earn StarsCoins which can be spent in the rewards stores to purchase anything from electronics to merchandise. The chests hold anywhere between $0.25 to $5, and these rewards get better the further up the ladder you move. Depending on your level, you may qualify for a Black chest.Īll players start on the blue level and work their way up to the bronze, silver, gold, diamond, and ultimately the Black chest level. Ultimately, how it works is that the more you play, the more points you earn. PokerStars has a simple rewards system that allows existing members to earn points by playing the PokerStars online casino games or poker games. This is also to ensure that they keep players gambling on one platform. Most online operators have a loyalty or rewards program for existing members. Rewards & loyalty program - Stars Rewards Ultimately, customer service is one of the aspects that PokerStars could improve and, more specifically, their live chat functionality, which is basically nonexistent at the moment. Email is another way of contacting the support department, and you can request a call back between 10 AM and 10 PM. Getting in touch with their customer support team via social media channels will get you a quicker response.Īdditionally, they have an FAQ section at the bottom of the website, which is designed to answer the most common. You may also reach PokerStars via a few of their social media channels, including YouTube, Twitter, and Facebook. However, they do have a chatbot feature designed to answer your questions, and when it can not, it basically recommends the details of the customer support department to speak to a real advisor. We found that at PokerStars online casino, the channels to reach customer support are quite limited. This is why operators need to have more than one option available, and the options need to be responsive. Poor customer service affects the overall gambling experience. It is imperative that online operators have a reliable customer service department, irrespective of whether you have a general question or a unique situation that can only be resolved by speaking in person. As always, ensure you carefully read the terms and conditions to ensure the promotion is current, as they seem to change frequently. So far, this is a standard offer it definitely is on par, if not better, than most other online gambling establishments in the industry. There are also wagering requirements and game limitations as well. Additionally, there are rules that go along with this bonus offer, and one of them is that you need to make your deposits within 14 days of each other. When you break it down, each deposit match gives you up to $500, and you’ll need to wager a minimum of $25. The PokerStars online poker bonus we’re looking at today is a welcome offer that matches your first three deposits up to a total of $1,500. Ultimately, it is a win-win situation because the online operator gets to have new members sign up while the online gambler gets free money, and consequently, this means longer playtime and more wagers. Online gambling establishments offer bonuses and promotions to draw in new customers and also to retain existing ones. ![]()
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